FAQ

Frequently Asked Questions

How can I contact GamerHQ?

You Can Contact Us By Emailing Support@GamerHQ.co

Do you ship worldwide?

Yes, shipping fees apply

How can I cancel my order?

You Must Notify Any Cancellations Within 12 Hours Of Ordering As We Aim To Process Orders As Fast As Possible,. All Requests After This Time Will Be Denied. Your Order Can Be Refunded For A Full Discount After Receiving The Product.

What payment methods do you take?

We Accept All Major Credit Cards (VISA, Mastercard, AMEX) And PayPal Payments.

How long does it take to process?

We Process Orders Between Monday And Friday. Orders Are Processed Between 1-3 Business Days And Shipped The Day After Processing. We Do Not Ship On Weekends. 

How long does my order to to arrive?

Depending On High Demand, It May Take 2-4 Weeks.

What if my order is damaged or incorrect?

Please Contact Support@GamerHQ.co If Your Order Is Incorrect, Missing Or Damaged. Please Include Your Order Number, Photos And All Other Issues About Receiving Your Order. We Will Do Our Best To Resolve Your Issue As Soon As Possible.

When will I receive my refund?

Refunds Are Returned To The Original Form Of Payment Within 7-10 Business Days After Cancellation Or Receipt Of Refund. If You Do Not Receive Your Refund After 10 Days Please Contact Your Bank Provider.

 

What if I don't receive my order?

If You Don't Receive Your Order Within 30 Days, You Will Get A Full Refund.

 

For Any Further Questions Please Don't Hesitate To Email Us.